1	MO-DMV.COM www.mo-dmv.com Website User Guide September 2004
2	THE DIFFERENCE: This on-line application is different than anything else available. Cheaper- The cost savings is multi-faceted. There are no charges for no records found, the first list of records is always only $1 and you only incur the remainder of the State fee once you choose the “full record” icon. Flexible- You can search the system by any means necessary. You may run partial names or partial number; search by partial address or anything in a general area. There are no sign up fees or monthly minimums. Easy to use- The interface is simple and self explanatory with all information organized, decoded and formatted in an easy fashion. Details- Our records have information decoded that is not available from other sources such as dates the record changed, the date the address was updated, whether re-instatement fees are required and if they have been paid.
3	MO-DMV.com – Overview MO-DMV.com is a web application that provides quick access for authorized users to retrieve the following records: Driver records Motor Vehicle records Boat records Dealer Plates- We are the only on-line system in the country that can search dealer plates. Knowing the flexibility in pricing and query capability allows the end user the ability to obtain the highest success rate in number of proper results yielded. More Flexible Queries Forgiveness of Results Yielded Competitive Pricing No Results = No Charge
4	MO-DMV.COM – Overview Drivers may be searched by: Date of Birth Social Security # Driver’s License # Any of the above name variations in a specific State or City, Zip code or partial zip code Address – All drivers at an address; this includes identification cards, permits and minors.
5	Using MO-DMV.COM www.mo-dmv.com Username & Password Required
6	Using MO-DMV.com Permissible Purpose Selection-Simply click your reason for searching (reprinted from the D.P.P.A.)
7	Uses: Pre-screening- we provide easy, reliable and timely access to the driving record. Locating people- by having all applicable dates a record was updated you can easily tell how old an address is and if it is a new lead. Identifying individuals and companies- By using our flexible queries you can clarify name spellings and identifying information. Clarifying addresses- There are few available sources to fix a bad address. By using our wildcard capabilities you can clean and fix street numbers and name spellings. Suspensions- The State requires very accurate information when suspending driver and vehicle privileges. You can use this system to correct an questionable information before submitting to the State.
8	Performing Searches Use the Flexibility!!!!!! LESS IS BETTER! Name searching -Unless you have a very common name like Smith or Jones you can run statewide or use the first 3 digits of the zip code which will give a broader metropolitan search. Name and date of birth or name and year of birth are often enough. I.e. John Smith, born in 1972, there are only 11 in the entire State. Remember, names like Mike and Michael require two searches or the last name and just MI*, but names that abbreviate similar to the original like Matt and Matthew will hit both by just running Matt. Addresses- The US Postal Service numbering plan is amazing. Trust it and run the street number and street name statewide, without city name or zip code. There are few addresses in the State that match. This eliminates confusion on streets that run across city lines.
9	…cont. The State normally takes 10-20 days to process a Title or Registration. There are no letters I, O or Q in VIN numbers and MO does not use the letters I, U, V or Q in standard license plates. Addresses and names have errors. Streets can be in neighboring cities or zip codes. People could be using a different license numbers. Any typographic error by you or in the record, as on file at the State, may result in no record found. By limiting your search criteria you can insure finding the record you are looking for.
10	Performing Searches Primary Search Screen 3 Tabs: Drivers, Vehicles, and Boats Note: Active Tab is Blue, others are Gray
11	Driver Searches Driver Searches may be performed using any combination of entries into the 10 fields.
12	Driver Searches Driver Search Tips Driver's license number or partial driver's license number, followed by an asterisk, will yield more possibilities. Social Security Number or partial social security number, followed by an asterisk, will yield more possibilities. Last name only, or partial last name followed by an asterisk, will yield more possibilities. Date of Birth may be entered as MM/DD/YYYY, MM-DD-YYYY, by only the year such as 1974, or by month & year of birth such as 05/1974. Name and partial date of birth have been found to result in the highest yields. Note that the State has multiple records in their system on certain individuals, therefore a specific license number search is not the best search criteria.
13	Driver Searches Address Search Tips A street directional, such as N for North or S for South should always be used or use an asterisk instead of a directional indicator. Thoroughfares, such as Ave. or St. for Avenue and Street, should not be used. Limiting the street name to a partial street name will yield better results. For example: “1141 Hidden” will yield more results than “1141 Hidden Valley Ranch Road” Search with or without a zip code. City names can be replaced with zip codes, or vice versa. Partial zip codes may also be used. Cities such as St. Louis may be performed using any combination of Saint (Saint, St, or St.).
14	Driver Search Examples Too much information will result in fewer results.
15	Driver Search Examples Limiting information will increase results.
16	Search Results Page Pricing Structure The initial search query is placed in table format. This table is subject to the standard one low fee of $1, regardless of how many results are displayed. However, No Results incurs No Charge). Yielding this initial record with the basic or preliminary information on a driver or vehicle allows the end user the opportunity to see if that basic information is sufficient, or to verify that the information is correct, before viewing the entire record.
17	Full Record Page Example
18	Search Results Page Pricing Structure Once a record is determined it is the one needed, simply select the Full Record icon to view the entire record. The total fees (to view the preliminary screens and attain the full record) will equal the cost of the State Repository Fee. The Full Record charges only the difference between the initial $1 and the State Repository Fee.
19	Full Record Page Example
20	Vehicle Searches Vehicle searches may be performed using any combination of entries into the 10 fields.
21	Vehicle Searches Vehicle Search Tips License plate number: a partial license plate number using an asterisk at the end may be used to get more possible variations. VIN number: a partial VIN number using an asterisk at the end may be used to more possible variations. Or replace any one or more unknown characters with an asterisk to edit a VIN. Searches for all vehicles registered by Last name, or First name in City, or City and State, or just by Zip Code. Searches may also be performed by using 2nd Registered owners. Searches may also be performed by using Title Numbers. A wildcard asterisk (*) at the end of any of the above-referenced names or numbers will provide all possible variations.
22	Vehicle Search- Examples A search for “David Radford” with the Partial Zip Code of 6313 will yield all vehicles listed for a David Radford.
23	Vehicle Search- Examples A search for “David Radford” with the Partial Zip Code of 6313 will yield all vehicles listed for a David Radford.
24	Full Record Page Example
25	Vehicle Search Examples
26	Other Features of the Website The Account button allows the end user to manage, monitor, and view account information. Monitor Activity from all Users of the account. You can determine exactly which user ran what searches and from which specific IP address. Add/Remove Account Users or temporarily disable a user. Review Invoices
27	Account Management The Primary Screen Account Management Tools on the screen’s left Account Information Displayed Company Information, Address, & User Information Account Preferences
28	Account Management The Activity Selection View Transactions within Account View by Date (Today, Last Week, All, or Specific Date) View by Price Break-Down View by Users within Account (Drop-down Menu)
29	Account Management The Manage Users Selection Allows the Account Administrator to: View which Users are Logged In (Connected) View Transactions made by each User Edit Users Account Information
30	Account Management The Manage Users Selection Allows the Account Administrator to: Modify the First & Last Name of the User Set or change Passwords for the User Set the User’s status Active and User or Administrator To ADD a User, simply select Add Account.
31	Account Management The Invoices Selection Allows the Account Administrator to: Review Invoices
32	Additional Information For additional information, contact Sales www.mo-dmv.com Tel: 800-990-1411 Fax: 800-799-1411 Email: sales@mo-dmv.com